Last Updated: September 24, 2026
At Havenyn, we respect your privacy and want you to feel comfortable shopping with us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have when you visit or shop at Havenyn.
By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Havenyn is an online home and lifestyle store serving customers in the United States.
Havenyn
20 Haypress Rd Suite 306
Cranbury, New Jersey 08512
United States
Email: [email protected]
Phone: +1 (551) 294-4661
If you have questions about this Privacy Policy or how we handle your information, please contact us at [email protected].
2. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information that you provide directly to us.
This may include:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Account information
- Order and purchase information
- Information you provide when contacting customer support
- Information you provide when subscribing to marketing emails
When you make a purchase, your payment information is processed by the payment providers available through our checkout. Havenyn does not intentionally store your full credit or debit card number on our own systems.
3. Information Collected Automatically
When you visit Havenyn, certain information may be collected automatically by Shopify, Google Analytics, and other technologies used to operate our website.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Products viewed
- Referring website
- Approximate geographic information
- Date and time of visits
- Information about how you interact with our website
We use this information to operate and improve Havenyn, understand how visitors use our website, and identify technical problems.
4. Cookies
Havenyn uses cookies and similar technologies provided through Shopify and our website.
Cookies help us:
- Keep your shopping cart working
- Maintain your checkout session
- Remember certain preferences
- Support customer account functionality
- Understand how our website is being used
- Improve website functionality and performance
Havenyn uses Shopify's standard cookies as part of operating our online store.
Some cookies are necessary for the website to function, while others help us understand website usage and improve our services.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
5. Google Analytics
Havenyn uses Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as browser and device information, approximate geographic information, pages viewed, and interactions with our website through cookies and similar technologies.
We use Google Analytics to:
- Understand website traffic
- Understand how visitors use our website
- Improve website functionality
- Identify usability issues
- Understand which pages and products receive interest
- Measure website performance
Google may process information collected through Google Analytics in accordance with its own privacy policies.
6. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Deliver purchases
- Provide customer support
- Manage customer accounts
- Communicate with you about your orders
- Send order confirmations and shipping updates
- Send marketing emails when you have subscribed to receive them
- Improve our website and products
- Understand website traffic and customer interactions
- Prevent fraud and unauthorized activity
- Protect the security of our website
- Comply with applicable laws and legal obligations
We use personal information for legitimate business purposes related to operating Havenyn and providing our services.
7. Marketing Emails
If you subscribe to Havenyn's marketing emails, we may use your email address to send you information about products, promotions, new arrivals, and other Havenyn updates.
Marketing emails are sent using Shopify Email.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing emails.
Unsubscribing from marketing emails will not prevent us from sending important service-related communications, such as order confirmations, shipping updates, or messages regarding an order you have placed.
8. Customer Accounts
Customers may create an account on Havenyn.
If you create an account, we may collect and store information associated with your account, including your name, email address, account information, and order history.
You are responsible for keeping your account login information secure and confidential.
If you would like assistance with your customer account, please contact us at [email protected].
9. How We Share Information
We do not sell your personal information for money.
We may share information with trusted service providers when reasonably necessary to operate Havenyn and provide our services.
These providers may include:
- Shopify, which provides our ecommerce platform
- Payment processors and payment service providers
- Shipping and delivery providers
- Google Analytics
- Shopify Email
- Technology and service providers that help us operate, maintain, and secure our website
- Government authorities or other parties when required by applicable law
Information shared with service providers is limited to information reasonably necessary for them to provide their services.
10. Payment Information
Payments made through Havenyn are processed using the payment methods available at checkout.
Depending on the payment method selected, payment information may be processed by Shopify and/or the applicable payment processor.
Payment providers may collect and process information necessary to:
- Authorize payments
- Complete transactions
- Prevent fraudulent transactions
- Protect payment security
- Comply with applicable legal and financial requirements
Havenyn does not intentionally store full payment card numbers on its own systems.
11. Shipping Information
When you place an order, we may share information necessary to process and deliver your order with relevant service providers.
This may include:
- Your name
- Shipping address
- Email address
- Phone number, when necessary
- Order details
This information is used to fulfill and deliver your order and provide relevant order or shipping updates.
12. Data Retention
We retain personal information for as long as reasonably necessary for purposes including:
- Providing our services
- Processing and maintaining transaction records
- Managing customer accounts
- Providing customer support
- Resolving disputes
- Preventing fraud
- Complying with legal, tax, accounting, and other applicable requirements
When personal information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and business requirements.
13. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Havenyn's online store is operated using Shopify and uses security measures designed to protect information transmitted through our website.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
14. Your Privacy Choices
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected and used
- Opt out of marketing communications
- Exercise other privacy rights available under applicable law
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests in order to protect your information.
We will respond to valid privacy requests within the timeframe required by applicable law.
15. California Residents
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, these rights may include requesting access to, correction of, or deletion of certain personal information and information about how your personal information is collected and used.
Havenyn does not sell personal information for monetary consideration.
To submit a privacy request, contact:
We will not discriminate against you for exercising privacy rights provided to you by applicable law.
16. Children's Privacy
Havenyn is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact [email protected] so we can take appropriate steps to address the situation.
17. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
If you follow a link to another website, that website may have its own privacy practices and policies.
Havenyn is not responsible for the privacy practices of third-party websites that we do not operate.
We encourage you to review the privacy policy of any third-party website you visit.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically to stay informed about how Havenyn handles personal information.
19. Contact Us
If you have questions about this Privacy Policy, your personal information, or how Havenyn handles your information, please contact us.
Havenyn
20 Haypress Rd Suite 306
Cranbury, New Jersey 08512
United States
Email: [email protected]
Phone: +1 (551) 294-4661
Privacy questions: [email protected]